Join Progress and you’ll be surrounded by inspiring leaders, creative thinkers, and supportive peers all working together to challenge the status quo to deliver a great experience to the people who call Progress “home.”

We’re driven by the excitement of disrupting the real-estate industry with an entirely new category – single-family home rentals – and enabling our teams with innovative tools and resources that make our business win and grow.

One of our core values is Create Community and we make plenty of room for our teams to volunteer, teach and make the world a better place. As we like to say, “Peace. Love. Progress.”

Don't see the role for you? We really appreciate your interest in Pretium Enterprise Operations India Private Limited. Even if you don't see a current role for you we would like to stay connected. We invite you to check our open positions regularly and to submit a profile on our Talent Community to be considered for future opportunities.

TALENT COMMUNITY

<div style=""><b style="font-weight: 700">Position Summary:&nbsp;</b></div><div style="">The<b style="font-weight: 700"> </b>Sr.<b style="font-weight: 700"> </b>Analyst will be the point of contact to various lines of business in Mortgage Servicing. They will provide meaningful insight into the line of business data that will provide the necessary inputs to drive business strategy and decision-making.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Roles and Responsibilities:</b></div><ul>  <li style="">Partner with business operations leaders to fully understand their processes, potential cost savings pain points and/or future revenue growth, and assisting with business case development.</li>  <li style="">Work with business optimization staff to identify areas of opportunity and areas of concern &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;where data can help drive meaningful change and process improvement.</li>  <li style="">Accustomed to working with large datasets and uncovering patterns, the senior analyst will test &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;hypotheses, identify causal relationships using statistical models, and present to senior level management.</li>  <li style="">Document and articulate problem statements not yet identified by line of business leadership to gain consensus and drive next action steps for further research.</li>  <li style="">Notable experience building datasets into coherent, executive level dashboards in Power BI and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;PowerPoint presentations that help tell a story and provide actionable intelligence that powers decision-making.</li>  <li style="">Help solve complex problems and proactively identify and mitigate risks.</li>  <li style="">Remain organized and track multiple deadlines/tasks.</li>  <li style="">Work in a fast-paced and highly collaborative environment.</li>  <li style="">Complete all required training in a timely manner.</li>  <li style="">Maintain knowledge of and adherence to Selene’s internal compliance policies and procedures.</li>  <li style="">Perform other ad hoc tasks and projects.</li></ul>

Bangalore

Senior Analyst, Business Analytics

<div style=""><b style="font-weight: 700">Roles and Responsibilities</b></div><div style=""><br></div><div style="">o Process and analyse mortgage data with precision.</div><div style="">o Leverage MS Excel to manage and interpret datasets.</div><div style="">o Collaborate with cross-functional teams to drive operational efficiency.</div><div style="">o Follow established SOPs and ensure compliance with company standards.</div><div style="">o Participate in knowledge transfer and cascade programs.</div><div style="">o Contribute to operational ramp-up and stabilization activities.</div><div style="">o Support system and application access processes for smooth transitions.</div><div style="">o Build and nurture strong relationships with stakeholders and team members.</div><div style="">o Identify potential risks and proactively propose mitigations.</div>

Mortgage Analyst

<div style=""><b style="font-weight: 700">Job Summary:</b><br>We are looking for a meticulous Document Review and Cost Sheet Specialist to join our team. The successful candidate will be responsible for accurately inputting data into ledgers and reviewing/preparing cost sheets and lease documents.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">Document &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review:</b>    <ul>      <li style="">Verify &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;the accuracy of cost sheets and lease documents.</li>      <li style="">Ensure &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;compliance with internal policies and external regulations.</li>      <li style="">Identify &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;discrepancies and work with relevant departments to resolve issues.</li>    </ul>  </li></ul><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Ledger &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Entry:</b></li></ul><div style=""><br></div><div style="">Accurately &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;enter transactions into the ledger.</div><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Cost &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sheet Preparation:</b></li></ul><div style=""><br></div><ul>  <li style="">Prepare &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and validate detailed cost sheets.</li></ul><div style=""><br></div><ul>  <li style=""><b style="font-weight: 700">Collaboration:</b></li></ul><div style=""><br></div><ul>  <li style="">Collaborate &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;closely with other departments (Training/Quality) to ensure accurate &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;financial reporting.</li></ul><div style=""><br></div>

Analyst, Rental Operations (Onboarding Lease Gen)

<div style=""><b style="font-weight: 700">Role Summary</b></div><div style=""><br></div><div style="">The Analyst is responsible for vendor invoice processing and manage vendor queries to ensure seamless operations and outstanding client service. This position requires a proactive approach to identifying challenges and implementing effective solutions while adhering to the highest standards of accuracy and efficiency.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Internal Interfaces</b></div><div style="">· US Deephaven team</div><div style="">· External Auditors (if required)</div><div style="">· Business Unit personnel and &nbsp;&nbsp;management per the relevant accounting activity or query</div><div style="">· Finance teams</div><div style="">· Internal Audit team</div><div style="">· Support (HR, IT, Administration, Facilities)</div><div style=""><br></div><div style=""><b style="font-weight: 700">Job Requirements</b></div><div style="">Education</div><div style="">At least B.Com graduate; M.Com, MBAs in Finance preferred</div><div style=""><br></div><div style=""><b style="font-weight: 700">Relevant Experience</b></div><div style="">· 3 to 4 years’ experience in years Accounts Payable experience with hands on knowledge is preferred; real estate accounting, or property accounting a plus</div><div style="">· Hands-on General Ledger and Sub ledger accounting experience</div><div style=""><br></div><div style=""><b style="font-weight: 700">Technical Know-how/Tools used</b></div><div style="">• Knowledge of Generally Accepted Accounting Principles (GAAP) is a &nbsp;&nbsp;plus</div><div style="">• <b style="font-weight: 700">Expertise in MS Office, Excel specifically is a must</b></div><div style="">• Experience with accounting software, such as QuickBooks is a plus.</div><div style="">• <b style="font-weight: 700">Good communication skills written and verbal is a must</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Behavioural Skills</b></div><ul>  <li style="">Meticulous attention to detail and a drive for accuracy.</li>  <li style="">Strong problem-solving skills with a proactive approach to challenges.</li>  <li style="">Adaptability to a fast-paced and evolving work environment.</li>  <li style="">Strong interpersonal skills to foster collaboration and uphold company values</li></ul><div style=""><br></div>

Analyst Corporate Accounting

<div style=""><b style="font-weight: 700">Roles &amp; Responsibilities</b></div><div style=""><br></div><div style=""><b style="font-weight: 700">Operations Management</b></div><div style=""><br></div><div style="">1. Read &nbsp;&nbsp;emails inbound to the Contact Centre represented as a Salesforce Case</div><div style="">2. Apply &nbsp;&nbsp;on-the-job training and enact the appropriate next step.</div><div style="">3. Identify &nbsp;&nbsp;and mark spam emails/cases</div><div style="">4. Routes &nbsp;&nbsp;all non-spam cases to the correct departmental Salesforce queues</div><div style="">5. Publish &nbsp;&nbsp;necessary reports to stakeholders</div><div style="">6. Communicate with the &nbsp;&nbsp;Tenant &amp; US team for information and update final status on the Case.</div><div style="">7. Maintain healthy &nbsp;&nbsp;turnaround time and utmost quality as per Standard Operating Procedure</div><div style="">8. Conduct a thorough review &nbsp;&nbsp;of contracts, ledgers, and tenant history to ensure accurate system updates.</div><div style="">9. Monitor common Customer &nbsp;&nbsp;Advocacy queue for emergency issues/cases and perform activity as needed.</div><div style="">10. Weekly collaboration with team regarding optimizing Standard Operating &nbsp;&nbsp;Procedure</div><div style="">11. May need to work on Weekends &nbsp;&nbsp;and Holidays</div><div style=""><br></div>

Analyst,  Rental Operations (Customer Advocacy)

<div style=""><b style="font-weight: 700">Job Overview:</b></div><div style="">We are seeking a seasoned IT Manager to lead IT operations in India, managing teams such as the Service Desk and Network Operations Center (NOC). The ideal candidate will possess robust experience in IT management, including budgeting, hardware asset management, vendor relations, and ISO 27K compliance. You will oversee global service delivery, ensuring high performance through key performance indicators (KPIs) and service-level agreements (SLAs), while supporting the India IT team.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><div style=""><br></div><ul>  <li style="">Manage IT operations across all departments in Bengaluru, ensuring exceptional IT support with minimal end-user disruption.</li>  <li style="">Administer and maintain the Bengaluru site’s IT infrastructure, ensuring hardware, software, and systems meet operational standards.</li>  <li style="">Develop and manage strong vendor relationships, overseeing procurement and negotiating contracts for IT equipment and services.</li>  <li style="">Manage hardware assets, ensuring inventory accuracy, timely recycling, and maintenance.</li>  <li style="">Ensure seamless software and hardware upgrades in compliance with company standards, minimizing downtime.</li>  <li style="">Lead the on-boarding and off-boarding processes for staff, ensuring proper IT setup and decommissioning.</li>  <li style="">Prioritize IT support requests to ensure timely resolution with minimal user impact.</li>  <li style="">Collaborate with global IT teams and communicate updates, issues, and resolutions effectively.</li>  <li style="">Escalate critical issues within approved timeframes, ensuring prompt resolution.</li>  <li style="">Manage change requests for both planned and unplanned maintenance, ensuring smooth execution.</li>  <li style="">Identify opportunities for process automation to improve efficiency and reduce manual work.</li>  <li style="">Maintain thorough documentation of IT processes and procedures.</li>  <li style="">Develop and manage IT budgets, implementing cost-effective solutions while meeting business needs.</li>  <li style="">Ensure compliance with ISO 27001 standards, supporting audit preparations and adhering to security protocols.</li></ul><div style=""><b style="font-weight: 700">Service Desk Team Management:</b></div><ul>  <li style="">Lead, mentor, and guide the Service Desk team to deliver excellent service, ensuring 24/7 availability.</li>  <li style="">Set clear objectives for team members, provide regular feedback, and conduct performance reviews.</li>  <li style="">Foster a positive and collaborative team culture, promoting high performance.</li>  <li style="">Manage incident and request handling, ensuring timely resolution within SLAs.</li>  <li style="">Ensure efficient task distribution based on team members' skills and availability, balancing workloads through proper scheduling.</li>  <li style="">Provide technical support for complex issues, utilizing tools such as ServiceNow for incident management and reporting.</li>  <li style="">Oversee adherence to IT security policies and ensure compliance with data governance and risk management policies.</li>  <li style="">Collaborate with internal and external stakeholders to address IT-related needs and ensure continuous service improvement.</li></ul><div style=""><b style="font-weight: 700">NOC Team Management:</b></div><ul>  <li style="">Lead, mentor, and manage the NOC team, ensuring 24/7 monitoring of network and infrastructure health.</li>  <li style="">Oversee incident response, ensuring quick and effective resolution of network alerts and outages.</li>  <li style="">Develop and continuously improve NOC processes for monitoring, incident response, and escalations.</li>  <li style="">Utilize network performance data to identify areas for improvement and implement solutions to enhance network uptime.</li>  <li style="">Drive automation initiatives within the NOC to streamline monitoring and incident management.</li>  <li style="">Ensure compliance with security standards, including ISO 27001, and lead security audits as needed.</li>  <li style="">Play a key role in disaster recovery and business continuity planning, ensuring the NOC is prepared for critical incidents.</li></ul><div style=""><b style="font-weight: 700">Major Incident Management:</b></div><ul>  <li style="">Lead the end-to-end management of major incidents, ensuring rapid and efficient resolution.</li>  <li style="">Assess the business impact of incidents and declare major incidents as necessary, providing timely communication to stakeholders.</li>  <li style="">Serve as the single point of contact for senior management and users during major incidents.</li>  <li style="">Conduct post-incident reviews to capture lessons learned and drive continuous improvement.</li>  <li style="">Collaborate with the Risk Management team during major incidents to ensure business continuity and address potential risks.</li></ul><div style=""><b style="font-weight: 700">Problem Management:</b></div><ul>  <li style="">Proactively manage recurring IT issues by identifying trends, performing root cause analysis, and implementing long-term solutions.</li>  <li style="">Lead the Problem Management process for both Service Desk and NOC teams, ensuring efficient handling of known issues.</li>  <li style="">Collaborate with internal teams to prevent incident recurrence and reduce the overall incident volume.</li>  <li style="">Monitor and report on problem resolution efforts, tracking progress on corrective actions.</li></ul><div style=""><br></div>

Manager IT Infrastructure

<div style=""><b style="font-weight: 700">Anchor Loans – QA Engineer</b></div><div style=""><br></div><div style="">We are seeking a QA Engineer to join our Technology department. The goal of the</div><div style="">department is to solve business needs through our proprietary technology solutions.</div><div style="">We are constantly improving processes and efficiencies for our operations staff. The</div><div style="">primary focus of this position is to be an integrated quality resource for project</div><div style="">teams. Anchor is an entrepreneurial company and this position will have significant impact on the future of the business and its technology solutions as we grow and expand our operations nationwide.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Essential Duties &amp; Responsibilities</b></div><ul>  <li style="">Design and execute test plans and test cases of complex front-end and backend systems, preventing bottlenecks before they occur</li>  <li style="">Familiar with software development lifecycle and quality assurance methodologies</li>  <li style="">Manual testing of applications using multiple versions of a browser and across multiple browsers</li>  <li style="">Log clear, reproducible bug reports</li>  <li style="">Partner with developers and engineers on a fast-paced team to drive the QA efforts, supporting several applications to identify and resolve defects</li>  <li style="">Build operating procedures to ensure consistency in the way we test software</li></ul><div style=""><br></div>

QA Engineer Anchor Loans

<div style=""><b style="font-weight: 700">Roles and Responsibilities</b></div><div style=""><br></div><ul>  <li style="">· Generate Initial lock confirmation.</li>  <li style="">· Lock, extend, re-lock and re-price loans in the pricing engine and Loan Origination System as needed, ensuring pricing calculations are correct.</li>  <li style="">· Monitor Encompass dashboard queues and ensure timely completion of tasks</li>  <li style="">· Provide support to mortgage staff for pricing inquiries, post lock questions/inquiries</li>  <li style="">· Assist with system enhancement/update testing</li>  <li style="">Rate Lock or Pricing Desk experience preferred</li>  <li style="">Knowledge of current regulatory compliance requirements</li>  <li style="">Ability to maintain the highest level of confidentiality</li>  <li style="">Present self in a professional manner and can interact with all levels of organization and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;outside contacts appropriately</li>  <li style="">Proficient in MS Office including Word and Excel</li>  <li style="">Ability to complete responsibilities effectively and efficiently with minimal direction</li>  <li style="">Impeccable written and verbal communication</li>  <li style="">&nbsp;Manage daily tasks to ensure business needs are consistently met</li></ul>

Lock Desk Specialist

<div style=""><b style="font-weight: 700">Role Summary</b></div><div style="">This role is part of Evictions &amp; Collection team, responsible for Filings cases for non-payments and managing &nbsp;&nbsp;the case outputs within pre-determined acceptable Quality and Service Levels</div><div style=""><br></div><div style=""><b style="font-weight: 700">Internal Interfaces</b></div><div style="">· Communicate with Attorneys &amp; US team for information and update status on the filings and cases</div><div style="">· Communicate with US stakeholders for any queries/concerns</div><div style="">· Managers of the monitored processes</div><div style="">· Quality Assurance and Data Analytics Team</div><div style="">· Technology Team for any system related issues</div><div style=""><br></div><div style=""><b style="font-weight: 700">Job Requirements</b></div><div style="">Education</div><div style="">· Bachelor’s degree required</div><div style=""><br></div><div style=""><b style="font-weight: 700">Relevant Experience</b></div><div style="">· Hold a Graduate (mandatory) preferably in any discipline with 5+years overall experience</div><div style="">· Min. 2+ year experience in managing operations in compliance processes, contract management, documentation, communication department in a legal firm and customer focusing operations groups</div><div style="">· Managed a team size of 30+ FTEs for at least 2 years</div><div style="">· Flexible to work as per US shift depending on business requirement</div><div style=""><br></div><div style=""><br></div>

Assistant Manager Rental Operations

<div style=""><b style="font-weight: 700">ROLE AND RESPONSIBILITIES</b></div><div style="">• Recording month end Journal entries, like accruals, prepayment amortization, receipts, payments</div><div style="">• Reconciling Bank Statement with General ledger on weekly basis and resolve Open Items</div><div style="">• Ability to reasoning out variances in GL accounts and providing inputs team who provides variance report</div><div style="">• Preparing monthly Balance Sheet schedule, analyze, identify and resolve issues in unreconciled balances.</div><div style="">• Identifying Fixed Assets transaction and record capitalization and depreciation entries based on accounting policy • Maintain a system of robust internal controls and compliance with company policy</div><div style="">• Assist Operations, Property Accounting, Financial Reporting and provide data to internal and external audit requests for areas handled</div><div style="">• Adhere to month close timetable and timely close of books</div><div style="">• Proactively find opportunities to improve the process</div><div style="">• Support company growth and process improvement initiatives while maintaining a high standard of quality and effective internal control</div><div style="">• Responding to information requested by top management on priority basis</div>